In a letter sent to those interviewed during the investigation, Chelsea indicated that issues were uncovered but provided no specifics or acknowledgment of wrongdoing. The club has promised to introduce safeguards for its employees, emphasizing the need for open communication. Chelsea’s spokeswoman defended the investigation’s confidentiality, stating it was necessary to protect the participants affected. However, many employees feel frustrated and demand transparency regarding the findings and actions taken. As the club continues to push towards cultural reform, the call for accountability remains loud and clear among its workforce.