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Starbucks Steers Clear of Political Waters in South Korea

Starbucks takes a unique stance during South Korea's presidential election by banning candidates' names from its app.

Source: bbc.co.uk1 min read
Starbucks Steers Clear of Political Waters in South Korea
Image via bbc.co.uk

In brief

Starbucks is strategically avoiding political bias during South Korea's presidential election by prohibiting the use of candidates' names in its app, ensuring its coffeehouses remain neutral.

Starbucks is making headlines in South Korea as it enforces a new rule to ban the use of seven political candidates' names in its ordering app ahead of the country's crucial presidential election. This decision stems from the company's need to maintain political neutrality, as tensions have risen following former president Yoon Suk Yeol’s impeachment. South Korean businesses and public figures often walk a fine line regarding political views, and Starbucks aims to sidestep controversy by avoiding names linked with the election. Until June 3, customers won't hear baristas calling out the names of presidential candidates such as Lee Jae-myung, Kim Moon-soo, and others when orders are ready. The move comes after a surge in politically charged drink orders, which included phrases promoting or opposing candidates. Despite Starbucks’ intention to provide an enjoyable atmosphere, some customers feel the ban is excessive. Alongside Starbucks, major platforms like Naver have also restricted political content during this sensitive season to ensure fair information dissemination. Celebrities are taking similar precautions, carefully selecting attire and even poses to avoid accusations of political favoritism. Amid a backdrop of increasing division in the country, many individuals are choosing to keep quiet on politics to stay neutral. Experts emphasize the importance of open dialogue in times of debate but recognize that the current climate encourages silence over engagement.

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